Store policies

 

How things are done

 

Receiving orders

 

Please allow 3 weeks for all orders. As each piece is handmade in the studio, production time varies from 2 days to 2 weeks. Orders are processed as quickly as possible.  If you need a piece by a certain date, please contact via email

info(at)sccreated.com or call +358 50 4632314 (international charges may apply if calling from abroad) to discuss procedure.

 

Jewelry packaging

 

Each piece comes in a custom SC Created box with anti-tarnish strip and jewelry polishing cloth suitable for polishing gold and silver jewelry. Box can be used to storage the jewelry item and is ready to gift.

 

Ring size

 

The most accurate way to figure out your ring size is by visiting a jewelry store and have a professional measure the desired finger on which you are going to wear your ring. It is advisable to avoid measuring early in the morning or evening as fingers might be subjected to fluid changes, hot weather may also affect.

 

Returns

 

If you are not fully satisfied with your recent purchase, feel free to return the item for a refund or exchange to a similar/ same priced item. This policy

is only valid if the returnable item is new and unaltered. Please make contact via email info(at)sccreated.com and return item within 14 days from receiving.

 

Repair

 

Every piece of jewelry made by SC Created is carefully designed and assembled, but as we are all humans, there is always a little space for error.

If you find any fault in your recently purchased item purchased through sccreated.com, you are most welcome to return the item for repair free of charge. Please note that jewelry tends to wear out with time, therefore this policy is valid for

6 months from purchase. Any repair after this time frame can be done for a fee.

 

International orders

 

Please note that any import duties, taxes or other country related charges are not included in the item price. These are all on the buyer`s responsibility. It is advised you contact your country`s customs office for any additional costs.

 

© 2018 SC Created

Store Policies

Jewelry Care

Contact

info(at)sccreated.com